The service is always available?
Yes, the service is always available.
In the case of rental with driver, I have to call back to warn of the arrival?
If the arrival times have changed since the time expected, a phone call warning you will avoid additional charges for the driver stops.
Completing the online form is mandatory?
Yes, by filling out the form below.
In the case of rental with driver, what happens if I lose the aircraft for heavy traffic or bad weather, or other means of transportation?
SkyPilot is not responsible in any way for these eventualities.
Can I pay your commission without using the method Paypal?
No, you can pay for our services supporting your credit card or your Current account to a Paypal account.
for more info visit www.paypal.it
Can I use someone else’s Paypal account?
Should you decide to use someone else’s Paypal account, just enter the name on, and mention that you are allowed to use
Paypal account in his “Notes” section of the quote form.
How do I know if my request for quote will be received?
At the end of the quote request process, will appear a confirmation page send, and receive mail including the number of
request of quote.
Then we will send you an e-mail for quote booking required, with all the details of the rental service with or without driver you
have requested and will be able to pay the commission by email by going directly to the Paypal account.
The balance of the service will be paid directly to the driver of the rental.
In the event of rental with driver can I cancel my reservation request?
Yes of course, you must tell to rental company before 72h00 prior to the service, the references of the request to cancel, contacting the rental company immediately to avoid
that the practice of reservation continues to be charged a penalty. In case of cancellation before 72h00 hours before the service will be billed
a penalty of 20% of the agreed sum. In case of cancellation before 24h00 hours before the service will be charged the full amount of the sum
agreed.
In the event of rental with driver can I cancel a reservation already confirmed at the rental company?
Yes of course, but if you are already continued with the payment of the SkyPilot commission with Paypal, this will not be refunded.
We remember also that:
In case of cancellation before 72h00 hours before, the service will be charged a penalty of 20% of the agreed sum by the rental company. In case of cancellation
not later than 24h00 hours before the service will be charged the full amount of the agreed sum.
I Can I ask for quote on your site within 24 hours?
Yes of course. But not having enough time we could not find the rental to meet your need for transportation.
You will still be notified by email that your request has not been successful.
The information sent through Paypal on my credit card are safe? Your web site is secure?
Skypilot provides a secure booking:
Personal data will be encrypted.
Our server technology uses a “Secure Socket Layer (SSL), industry standard security protocol.
You will be asked a committees/fees on the SkyPilot service?
At the rate that we inform you by e-mail have already been added any fees.
In case of rental VIP I must pay in advance the full service required?
Yes, the payment of the VIP service will be paid in advance upon confirmation of booking at rental company and the availability of the vehicle
